![]() ![]() If you’re able to play videos on other media players except Windows Media Player on your computer, the problem is probably due to absence of video codecs. Visit Microsoft download site and update to the latest Windows Media Player. Windows 10, 8.1, and 7 use Windows Media Player 12. Windows software updates fix bugs, if any and ensure that you are using the latest version of Windows Media Player on your computer. You may convert them to MP4, WMV, MOV, or other WMP compatible file formats. So, you have the option to convert the video file to another format by using online video file converter tools. If Windows Media Player is unable to play videos of any specific format, it shows the error ‘ Windows Media Player encountered a problem’ due to the incompatible file format. Although, this is just an alternative solution that doesn’t fix your Windows Media Player error problem. You can use other media players such as VLC Media Player, KMPlayer, RealPlayer, etc.
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